Unit 47 Employability skills

Unit 47 Employability skills
January 10, 2016 Uncategorized

Unit 47: Employability Skills
Unit code: A/601/0992
QCF level: 5
Credit value: 15 credits

This unit provides learners with the opportunity to acquire honed employability skills required for effective employment.

Unit abstract

All learners at all levels of education and experience require honed employability skills as a prerequisite to entering the job market. This unit gives learners an opportunity to assess and develop an understanding of their own responsibilities and performance in, or when entering, the workplace.

It considers the skills required for general employment, such as interpersonal and transferable skills, and the dynamics of working with others in teams or groups including leadership and communication skills.

It also deals with the everyday working requirement of problem solving which includes the identification or specification of the ‘problem’, strategies for its solution and then evaluation of the results through reflective practices.

Learning outcomes

On successful completion of this unit a learner will:

1 Be able to determine own responsibilities and performance

2 Be able to develop interpersonal and transferable skills

3 Understand the dynamics of working with others

Be able to develop strategies for problem solving.


Unit content

Be able to determine own responsibilities and performance
Own responsibilities: personal responsibility; direct and indirect relationships and adaptability, decision-making processes and skills; ability to learn and develop within the work role; employment legislation, ethics, employment rights and responsibilities

Performance objectives: setting and monitoring performance objectives

Individual appraisal systems: uses of performance appraisals eg salary levels and bonus payments, promotion strengths and weaknesses, training needs; communication; appraisal criteria eg production data, personnel data, judgemental data; rating methods eg ranking, paired comparison, checklist, management by objectives

Motivation and performance: application and appraisal of motivational theories and techniques, rewards and incentives, manager’s role, self-motivational factors

Be able to develop interpersonal and transferable skills
Effective communication: verbal and non-verbal – awareness and use of body language, openness and responsiveness, formal and informal feedback to and from colleagues; ICT as an effective communication medium; team meetings

Interpersonal skills: personal effectiveness; working with others; use of initiative; negotiating skills; assertiveness skills; social skills

Time management: prioritising workload; setting work objectives; making and keeping appointments; working steadily rather than erratically; time for learning; reliable estimate of task time

Influences on health and social care organization 

Problem solving: problem analysis; researching changes in the workplace; generating solutions; choosing a solution

Understand the dynamics of working with others
Working with others: nature and dynamics of team and group work; informal and formal settings, purpose of teams and groups eg long-term corporate objectives/strategy; problem solving and short-term development projects; flexibility/adaptability; team player

Teams and team building: selecting team members eg specialist roles, skill and style/approach mixes; identification of team/work group roles; stages in team development eg team building, identity, loyalty, commitment to shared beliefs, team health evaluation; action planning; monitoring and feedback; coaching skills; ethics; effective leadership skills, eg, setting direction, setting standards, motivating, innovative, responsive, effective communicator, reliability, consistency


Be able to develop strategies for problem solving

Specification of the problem: definition of the problem; analysis and clarification

Identification of possible outcomes: identification and assessment of various alternative outcomes

Tools and methods: problem-solving methods and tools

Plan and implement: sources of information; solution methodologies; selection and implementation of the best corrective action eg timescale, stages, resources, critical path analysis

Evaluation: evaluation of whether the problem was solved or not; measurement of solution against specification and desired outcomes; sustainability


Finance for managers

Unit 5 people management

Learning outcomes and assessment criteria

Learning outcomes Assessment criteria for pass
On successful completion of The learner can:
this unit a learner will:

LO1 Be able to determine own 1.1 develop a set of own responsibilities and performance
responsibilities and objectives
performance 1.2 evaluate own effectiveness against defined objectives

1.3 make recommendations for improvement
1.4 review how motivational techniques can be used to
improve quality of performance

LO2 Be able to develop 2.1 develop solutions to work based problems
interpersonal and 2.2 communicate in a variety of styles and appropriate manner
transferable skills
at various levels

2.3 identify effective time-management strategies

LO3 Understand the dynamics 3.1 explain the roles people play in a team and how they can
of working with others work together to achieve shared goals
3.2 analyse team dynamics
3.3 suggest alternative ways to complete tasks and achieve
team goals

LO4 Be able to develop 4.1 evaluate tools and methods for developing solutions to
strategies for problem problems
solving 4.2 develop an appropriate strategy for resolving a particular

4.3 evaluate the potential impact on the business of
implementing the strategy.
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Influences on health and social care organization 

Theories and concept of human development and behavior

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