UNIT 23: HUMAN RESOURCES DEVELOPMENT

UNIT 23: HUMAN RESOURCES DEVELOPMENT

Unit 23:
Unit code: QCF level: Credit value:

Human Resources Development
J/601/1269 5 15 credits



Aim

This unit will develop the skills and understanding needed for planning and designing training and development, through understanding how people learn and the suitability of different training methods and initiatives.



Unit abstract

Human resource development contributes to the overall success of an organisation through providing learning, development and training opportunities to improve individual, team and organisational performance. Training and development affects everyone in the organisation and it is appropriate at every level from office junior to senior executive. Learning is complex and this unit explores the related theories and their contribution to the process of transferring learning to the workplace. It is important, therefore, for learners to appreciate that all staff should be encouraged to develop their skills and knowledge to achieve their potential and. in doing so, enable the organisation to meet its strategic objectives. Learners need to appreciate that successful organisations recognise that their training programmes need to be planned and managed. All training has a cost to the organisation and managers need to be able to provide training programmes within their training budgets. Through planning and designing a training and development event, this unit aims to develop knowledge and understanding of these key areas. Learners will examine how to identify training needs across the organisation, as well as understand how government-led vocational and general training initiatives contribute to the emphasis on lifelong learning and continuous development. The outcomes of training programmes need to be evaluated. Managers need to devise appropriate ways of assessing or measuring the impact of staff training. The process of managing the training cycle is important to an organisation. If it is well managed, staff will have the correct of up-to-date skills and knowledge that will allow them to perform their jobs effectively.


1 2 3 4

Learning outcomes
Understand learning theories and learning styles Be able to plan and design training and development Be able to evaluate a training event Understand government-led skills development initiatives.

On successful completion of this unit a learner will:

BH023329 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Business – Issue 1 – April 2010 © Edexcel Limited 2010

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UNIT 23: HUMAN RESOURCES DEVELOPMENT

Unit content

1

Understand learning theories and learning styles Learning theories and learning styles: styles eg activists, reflectors, theorists, pragmatists, (Honey and Mumford 1986); Kolb’s learning style inventory; Myers Briggs Type Indicator; learning theories eg behaviourist, cognitive, reinforcement, experiential, stimulus-response; requirements for effective learning; informal learning; workplace learning; self-managed learning; continuous learning and development; learning curve and transfer of learning to the workplace; impact of learning theories and styles when planning and designing a learning event

2

Travel and tourism Management

Influences on health and social care organization 

Be able to plan and design training and development Plan and design approaches: the systematic approach (identify training needs, define the learning required, set objectives, plan and implement training, evaluate training), planning issues eg numbers, location, content, internal/external trainers, administration; training budget, training costs Training and development methods: on/off-the-job; delivery methods (mentoring, coaching, action learning, assignments, projects, shadowing, secondments, training courses, conferences, seminars, e-learning and outdoor development)

3

Be able to evaluate a training event Evaluation: the ‘what, why, when, and who’ of evaluation; planning; design; delivery; implementation; key stakeholders; achievement of objectives Techniques: benefits and limitations of methods eg questionnaires, observation, trainer/trainee feedback, customer comments, training audits, achievements of awards by trainees; indicators, eg labour turnover, productivity measures, quality improvements, performance indicators (sales figures, customer service feedback)

4

Understand government-led skills development initiatives General and vocational training schemes and initiatives: government approaches to training and development in the UK; QCDA and Ofqual; Learning and Skills Council (LSC); Sector Skills Councils (SSCs); Learndirect; Investors in People (IiP); National Skills Academies; apprenticeship schemes; New Deal; Train to Gain; NVQs; impact of the competency movement on the public and private sectors

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BH023329 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Business – Issue 1 – April 2010 © Edexcel Limited 2010

UNIT 23: HUMAN RESOURCES DEVELOPMENT

Learning outcomes and assessment criteria

Learning outcomes
On successful completion of this unit a learner will: LO1 Understand learning theories and learning styles

Assessment criteria for pass
The learner can: 1.1 compare different learning styles 1.2 explain the role of the learning curve and the importance of transferring learning to the workplace 1.3 assess the contribution of learning styles and theories when planning and designing a learning event

LO2 Be able to plan and design training and development

2.1 compare the training needs for staff at different levels in an organisation 2.2 assess the advantages and disadvantages of training methods used in an organisation 2.3 use a systematic approach to plan training and development for a training event

LO3 Be able to evaluate a training event

3.1 prepare an evaluation using suitable techniques 3.2 carry out an evaluation of a training event 3.3 review the success of the evaluation methods usedHND Assignment Help

LO4 Understand government-led skills development initiatives

4.1 explain the role of government in training, development and lifelong learning 4.2 explain how the development of the competency movement has impacted on the public and private sectors 4.3 assess how contemporary training initiatives introduced by the UK government contribute to human resources development for an organisation.

BH023329 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Business – Issue 1 – April 2010 © Edexcel Limited 2010

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Applying promotional techniques

Business law

Planning a new business venture

UNIT 23: HUMAN RESOURCES DEVELOPMENT

Guidance

Links
The unit has links with the following HR units in this specification: Unit 21: Human Resource Management, Unit 22: Managing Human Resources and Unit 24: Employee Relations. The unit also links with the Management and Leadership National Occupational Standards as mapped in Annexe B.

Essential Resources
Access to organisations, their documentation and speakers will be required.

Employer engagement and vocational contexts
Centres should develop links with local businesses. Many businesses and chambers of commerce want to promote local business and are often willing to provide work placements, visit opportunities, information about businesses and the local business context and guest speakers. For this unit it would be useful for learners to investigate the training and development programmes of different local organisations, including those both in the public and private sector.
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