HIGHER NATIONAL CERTIFICATE/ DIPLOMA
Assignment Front Cover Sheet
Unit 16: Managing Communication Information and knowledge
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|Learning Outcomes |
LO1 Understand how to assess information and knowledge needs
LO2 Be able to create strategies to increase personal networking to widen involvement in the decision-making process
|1.1 1.1 evaluate evaluate own |
1.1 discuss the range of decisions to be taken
1.2 examine the information and knowledge needed to ensure effective decision taking
1.3 assess internal and external sources of information and understanding
1.4 justify recommendations for improvement
2.1 identify stakeholders for a decision-making process
2.2 make contact with those identified and develop business relationships
2.3 involve those identified in the decision making as appropriate
2.4 design strategies for improvement
Work must be submitted by turn it in 11.59 20/11/2016
NOTE: Ensure that any research textbooks or websites or any other resource materials are appropriately shown as quotations and that they are annotated and included in your bibliography. If you fail to do this you may be considered to have plagiarised the work of others and if proven, your grade could be reduced to refer. Plagiarism is a serious disciplinary offence and will not be tolerated.
NOTES TO STUDENTS
- Check carefully the hand in date and the instructions given with the assignment.
- Late submissions will not be accepted.
- If you are unable to hand in your assignment on time and have valid reasons such as illness, you may apply (in writing) for an extension. (See you Student Handbook for details.)
- Failure to achieve at least a PASS grade will result in a REFERRAL grade being given.
- Non-submission of work without valid reasons will lead to an automatic REFERRAL. You will then be asked to complete an alternative assignment
Investigate the performance of a selected small business,preferably one you have working knowledge of or access to.
You should prepare a written reportof approximately 2.000 – 2,500 words that includes:
Business profile: components of the business, objectives of the business,internal and external factors affecting business performance, liabilitiesof owner-manager, competitor anlaysis, customer profile, stakeholder analysis, financial performance, ratios, staff turnover 1.1
You should use appropriate business tools to provide an analysis of the business e.g. SWOT, PESTEL, Porter’s Five Forces, Competitor Analysis, Positioning Map. 1.2
Identify actions to overcome weaknesses within the business. You should justify your actions with appropriate reference to sources of business information e.g. Government statistics 2.1
Justify ways the business can strengthen existing performance and and expand into new business areas. Use appropriate business tools e.g. Ansof Matrix 2.2, 2.3
Critically assess the business’ existing aims and objectives, you should then make appropriate and justified revisions to these in order to incorporate the changes you have suggested earlier 3.1, 3.2
Present your proposed changes in the form of an action plan 3.3
Assess how the proposed changes are likely to impact on the business and its personnel 4.1
Outline how you plan to manage the changes made and monitor improvement over a given timescale 4.2, 4.3
To gain a PASS grade students must satisfactorily meet all the assessment criteria referred to in the outline report specification above.
A pass grade is achieved by meeting all the requirements defined in the assessment criteria for pass for each unit.
Merit grades are only awarded after students have met all the merit criteria described in the assessed work. Failure to meet any merit criteria will mean that an overall merit grade cannot be awarded.
To contribute towards a merit grade students must, in this assessment, satisfactorily meet the following criteria:
|Merit descriptors|| |
|In order to achieve a merit the learner must:||The learner’s evidence shows, for example:|
|· Complex information/data has been synthesised and processed: To achieve this outcome your presentation should anlyse how the information you have discovered has affected the choices you have made.|
|Distinction descriptors |
|In order to achieve a distinction the learner must:||The learner’s evidence shows, for example:|