Unit: 14 WORKING WITH AND LEADING PEOPLE

                            

ASSIGNMENT FRONT SHEET















Unit: 14 WORKING WITH AND LEADING PEOPLE
Learning Hours:  60 Hours.                                              Self-learning hours:  90 hours.Course: BTEC  HND Business Level : 5CREDIT VALUE: 15 CREDITSTerm:
Module Leader: Mr PerryLecturer:Internal Verifier: Mrs S Kotta
ASSIGNMENT TITLE:
 























































































Learners NameTerm:Cohort:Intake:
Registration NumberCampus:
Hand out Date: 22/02/2016                              Submission Date: 29/04/2016 to 20/05/2016
Learning

Outcome

 
Assessment CriteriaIn this assessment you will have the opportunity to present evidence that shows you are able to:  Task Number

 
Evidence Page number
LO 1: Be able to use recruitment, selection and retention procedures1.1 prepare documentation to select and recruit a new member of staff1 
1.2 assess the impact of legal, regulatory and

ethical considerations to the recruitment and

selection process
1 
1.3 take part in the selection process1 
1.4 evaluate own contribution to the selection process1 
LO2 : Understand the styles and impact of

leadership
2.1 explain the skills and attributes needed for

leadership
2 
2.2explain the difference between leadership and management2 
2.3compare leadership styles for different

situations
2 
2.4explain ways to motivate staff to achieve

objectives
  
LO3: Be able to work effectively in a team3.1assess the benefits of team working for an

organisation
3 
3.2demonstrate working in a team as a leader

and member towards specific goals, dealing

with any conflict or difficult situations
3 
3.3review the effectiveness of the team in

achieving the goals
3 
LO 4: Be able to assess the work and development needs of individuals4.1explain the factors involved in planning the

monitoring and assessment of work

performance
4 
4.2plan and deliver the assessment of the

development needs of individuals
4 
4.3evaluate the success of the assessment

process
4 
Please see that you include the Turnitin report. This work will not be accepted without the

Turn it in report.
Report attached: Yes

                                No
If no Reason:% of the turn it in report.
Learners Declaration: I certify that the work submitted for this unit is my own and the research sources are fully acknowledged.

Learners Signature:                                                                                                                Date:

Plagiarism:

Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies’ regulations. In this context the definition and scope of plagiarism are presented below:

Plagiarism is presenting someone’s work as your won. It includes copying information directly from the web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework form another student and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the college procedure. (For further details please refer to the plagiarism policy and the student code of conduct.)























Due Dates  
Issue Date Submission Date for Jan 2015 cohort29/04/2016
Formative feedback for LO1 week commencing18/04/2016Deadline where turn it in will be blocked20/05/2016
Formative feedback for LO2 week commencing18/04/2016  
Formative feedback for LO3 week commencing25/04/2016Submission Date for  
Formative Feedback for LO4 week commencing25/04/2016  
Assignment Guidelines:
  • Use a standard report structure, Word-process the report and use Normal script of a proper font size 12.

  • Produce an academic report, detailing the above issues with an approx. word limit of 3000 to 3500 words.

  • Complete the title page and sign the statement of authenticity.

  • The Assignment front sheet should be attached in the front.

  • All work must be uploaded on turnitin before the submission date. .

  • Assignments submitted after the deadline will not be accepted unless mitigating and may be entitled for a late fee.

  • Collusion and Plagiarism must be avoided.

  • Start each answer on a new page and pages should be numbered. Highlight each question clearly.

  • Include a Bibliography at the end of the assignment and use the Harvard referencing system.

  • All work should be comprehensively referenced and all sources must be fully acknowledged, such as books and journals, websites (include the date of visit), etc.

  • Try to give the page numbers, publishers' details and the year of publication

  • In order to pass you need to address all the LO and AC

  • In order to get a merit you need to address the characteristics of pass and address M1, M2,M3

  • In order to get a Distinction you need to address the characteristics of pass, merit and address D1, D2 and D3.                                                                                                                                                                                                                                        Use a common format for the questions, for example:

  • Introduction (analyse the question.)

  • Underpinning Knowledge (write about the relevant theory/points)

  • Applied knowledge(Data Analysis)

  • Conclusions and Recommendations (summarizing the whole scenario keeping in view pass, merit, distinction criteria.)


 

Guidance in addition to the Pass criteria’s, this assignment gives you the opportunity to submit evidence in order to achieve the following Merit and Distinction grades.  Assessment Grid indicating their pass, merit and distinction:

Unit 14: WORKING WITH AND LEADING PEOPLE






























Unit14: Outcomes/criteria:Indicative characteristicsContextualised Feedback
LO1 Be able to use recruitment, selection and retention procedures

LO2 Understand the styles and impact of leadership

LO3 Be able to work effectively in a team

LO4 Be able to assess the work and development needs of individuals
As per the assessment criteria specified for pass

Do

 

 

Do

 

Do
Task 1

 

Task 1

 

 

Task 2

 

 

Task2
Merit  grade Description: Contextualisation
M. Identify and apply strategies to find appropriate solutions.Effective judgements have been made. An effective approach to study and research has been applied.To achieve M1, the learner must use, identify and apply strategies to find appropriate solutions for the recruitment, selection and retention procedures and understand the styles and impact of leadership. AC2.1, AC2.2 (Task 1)
M2. Select/ design and apply appropriate methods/ techniques.Appropriate learning methods/techniques have been applied.To achieve M2, the learner must explain select / design and apply appropriate methods / techniques to explain how to work effectively in a team and be able to assess the work and development needs of individuals. AC1.1, AC1.3, AC1.4 (Task1)
M3. Present and communicate appropriate findings.Communication is appropriate for familiar and unfamiliar audiences and appropriate media have been used.To achieve M3, learner must present and communicate appropriate findings of the principles for the recruitment, selection and retention procedures and understand the styles and impact of leadership.AC4.1 (Task 2)

 

 
Distinction Grade Description:  
D1. Use critical reflection to evaluate own work and justify valid conclusion.Conclusions have been arrived at through synthesis of ideas and have been justified.

Realistic improvements have been proposed against defined characteristics for success.
To achieve D1, learner must critically evaluate the validity of results obtained to understand and evaluate the importance of the use of recruitment, selection and retention procedures and understand the styles and impact of leadership.

AC3.1, AC3.2, AC3.3 (Task 2)
D2. Take responsibility for managing and organizing activities.Activities have been managed.To achieve D2, learner would need to show how to take responsibility for managing and organising activities to explain how to work effectively in a team and be able to assess the work and development needs of individuals.

AC1.2.3, AC (Task 1)
D3. Demonstrate convergent, lateral and creative thinkingRelevant knowledge gained from previous units has been incorporated in this unit, to demonstrate a synoptic understanding of the business environment.To achieve D3, learner need to apply Demonstrate convergent /lateral/creative thinking to explain how to work effectively in a team and be able to assess the work and development needs of individuals.  AC4.2, AC4.3 (Task 2)
ASSIGNMENT Brief










Unit Number and titleWorking with and Leading People
QualificationBTEC HND Business (Level 5)
Start Date25/01/2016
Deadline/ Hand-in29/04/2016 to 20/05/2016
Assessor 
Purpose of this assignment

This assignment is designed to provide learners on how to develop the skills and knowledge needed for working with and leading others, through understanding the importance of recruiting the right people for the job

Situation

The Purple Mail Company (PMC) is one of the largest courier firms in UK.  They are currently having leadership, management and administrative problems. The company had been making losses for some years and the self-employed drivers and staff are owed salary.

In addition, customers who relied on PMC’s promises have also suffered losses for failure to deliver in time.

The overall administration of the company and the process of recruitment and selection can be described as very poor and 'lacking in proper checks and balances'.

As a result, the CEO has been sacked. Further, some of the senior managers have also left the company together with 100 staff.

In the midst of these things, you are appointed as the HR Manager and you are responsible for improving the overall management and standards of the company. Based on this scenario you are required to prepare the following reports.

Task 1 Prepare a report as required below by addressing all the LO and AC as specified;

LO 1: Be able to use recruitment, selection and retention procedures

1.1As the new HR Manager, You are asked to prepare the documentation towards selection and recruitment process and the documents required when selecting and recruiting a new staff for PM Company.
  • Assess the impact of legal, regulatory and ethical considerations to the recruitment and selection process for the PM  Company

  • You are to evidence yourself that you a part of the selection process

  • Evaluate your own contribution to the selection process in the organisation.

LO 2: Understand the styles and impact of leadership
  • Explain the skills and attributes needed for leadership

  • Explain the difference between leadership and management.

  • Compare the different leadership styles for different situations with examples and

  • Explain ways to motivate staff to achieve objectives for the chosen scenario.

Task 2 This is more about you to reflect yourself as to how you would be addressing the LO and AC as specified

LO3 Be able to work effectively in a team
  • Assess the benefits of team-working for PM Company and review the effectiveness of the team in achieving the goals and

  • Demonstrate the importance of working in a team as a leader and member towards specific goals, dealing with any conflict or difficult situations.

  • Review the effectiveness of the team in achieving the goals

LO 4: Be able to assess the work and development needs of individuals

4.1 Explain the important factors involved in planning the monitoring and assessment of work performance at PM Company

4.2 Write a plan and deliver the assessment of the development needs of individuals at PM Company

4.3 Evaluate the success of the assessment process so that the PM Company is back on track with high standard of management and leadership performance.

Achievement Summary

The Following Sections to be completed by the assessor:






Centre Name:Regent HE
Campus: 
Centre Number:  
Please note that the assessor’s signature below denotes conformation that he/she has in no way influenced the outcome of the assessment:




























Assessors Name: 
Assessors Signature: 
Learners Name (to be filled by the Assessor) 
Intake:Cohort:Term:Campus:
Learners Edexcel Reference Number 
Has the unit been Internally Verified?                                        Y/N

Date of verification:
Name of the Internal Verifier:
Internal verifiers signature:
If Sampled ,Internal verifiers  comments on the assignment brief:

 
Evidence ChecklistSummary of the evidence required by the studentEvidence presented
Task 1 and

Task 2
Prepare a report, which should comply with the word count of approx 3000 to 3500 with +/- 10% margin. You may use tables, charts and diagrams to support your report to illustrate the text. Word count excludes the index, headings, information contained in tables, references and bibliography. You should use Harvard Referencing Style in-text referencing and bibliography. 
Unit Outcomes                                                                                         























































































































OutcomeEvidence for the criteria to pass, merit and distinction as specified in the student feedback and contextualised.Assessors decisionInternal verification decision. (agree, disagree)
TASK 1  The Purple Mail Company (PMC) is one of the largest courier firms in UK.  They are currently having leadership, management and administrative problems. The company had been making losses for some years and the self-employed drivers and staff are owed salary.

In addition, customers who relied on PMC’s promises have also suffered losses for failure to deliver in time.

The overall administration of the company and the process of recruitment and selection can be described as very poor and 'lacking in proper checks and balances'.

As a result, the CEO has been sacked. Further, some of the senior managers have also left the company together with 100 staff.

In the midst of these things, you are appointed as the HR Manager and you are responsible for improving the overall management and standards of the company. Based on this scenario you are required to prepare the following reports.

Prepare a report as required below by addressing all the LO and AC as specified;
LO 1. Be able to use recruitment, selection and retention procedures

 

 

 

 
AC1.1 As the new HR Manager, You are asked to prepare the documentation towards selection and recruitment process and the documents required when selecting and recruiting a new staff for PM Company.P1.1 (P,M,D)P1.1(P,M,D)
AC1.2 Assess the impact of legal, regulatory and ethical considerations to the recruitment and selection process for the PM  CompanyP1.2(P,M,D)P1.2(P,M,D)
AC1.3 You are to evidence yourself that you a part of the selection processP1.3(P,M,D)P1.3(P,M,D)
AC1.4 Evaluate your own contribution to the selection process in the organisationP1.4(P,M,D)

 
P1.4(P,M,D)

 
Contextualised Feedback for LO1 (reflecting 1.1, 1.2, 1.3, 1.4, Pass merit and distinction.)  
IV  comments towards  LO1

 
 
LO 2. Understand the styles and impact of leadership

 
AC2.1 Explain the skills and attributes  needed for leadership 

P2.1(P,M,D)
 

P2.1(P,M,D)
AC2.2 Explain the difference between leadership and managementP2.2(P,M,D)P2.2(P,M,D)
AC2.3 Compare the different leadership styles for different situations with examples andP2.3(P,M,D)P2.3(P,M,D)
AC2.4 Explain ways to motivate staff to achieve objectives for the chosen scenario  
Contextualised Feedback for LO 2 (reflecting 2.1, 2.2, 2.3, 2.4, Pass merit and distinction.) 
IV  comments towards LO2 
TASK2  This is more about you to reflect yourself as to how you would be addressing the LO and AC as specified
LO 3. Be able to work effectively in a team

 
AC3.1 Assess the benefits of team-working for PM Company and review the effectiveness of the team in achieving the goals andP3.1(P,M,D)P3.1(P,M,D)
AC3.2 Demonstrate the importance of working in a team as a leader and member towards specific goals, dealing with any conflict or difficult situations.P3.2(P,M,D)P3.2(P,M,D)
AC3.3 Review the effectiveness of the team in achieving the goalsP3.3(P,M,D)P3.3(P,M,D)
Contextualised Feedback for LO3 (reflecting 3.1, 3.2, 3.3, 3.4, Pass merit and distinction.) 
IV  comments towards LO3

 
 
LO4 Be able to assess the work and development needs of individuals

 
AC 4.1 Explain the important factors involved in planning the monitoring and assessment of work performance at PM Company     P4.1(P,M,D)     P4.1(P,M,D)
AC 4.2 Write a plan and deliver the assessment of the development needs of individuals at PM CompanyP4.2(P,M,D)P4.2(P,M,D)
AC 4.3 Evaluate the success of the assessment process so that the PM Company is back on track with high standard of management and leadership performanceP4.3(P,M,D)P4.3(P,M,D)
Contextualised Feedback for LO 4 (reflecting 4.1, 4.2, 4.3, Pass merit and distinction.) 
IV  comments towards LO 4 
Merit grades awardedM1 M2 M3 P1 P2 P3 P4 
 Distinction grades awardedD1 D2  D3 Resubmit :
Any other comments

 
Grade given by the Assessor:

Pass                                            Merit                                                  Distinction           

Assessors  Signature:                                                               Date:
IV Grading Check:                                    Comments if any:

Agree              

Disagree                                                   Modify grade to

IV signature:

Date:
Students feedback:

 

Student Signature:                        Date:
Plagiarism:

Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies’ regulations. In this context the definition and scope of plagiarism are presented below:

Plagiarism is presenting someone’s work as your won. It includes copying information directly from the web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework form another student and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the college procedure. (For further details please refer to the plagiarism policy and the student code of conduct.)
 

 

 

 

 

 

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