Employability Skills Assignment Help - HND Assignment Help

Employability Skills Assignment Help - HND Assignment Help:

Employability Skills 

Task 1: (a) You are the Practice Educator to develop a personal booklet for senior students that is divided into two sections that highlights your own responsibilities and performance objectives with regards to employability skills.

  • Explain personal responsibility such as listen to and follow directions in Gold View Hospital, ask questions when you are confused or don’t understand, write down your assignments and projects, set a regular schedule to help you complete your assigned work, study regularly for tests, ask for help from others (friends, parents, teachers) when necessary
  • Direct and indirect relationships and adaptability such as Negotiation, Influence, Persuasion
  • Decision-making processes and skills ability to learn and develop within the work role; such as intuitive (By using your past experience and personal values) reasoned process (ignore emotional aspects to the decision), or a combination of the two.
  • Follow employment legislation, ethics, employment rights and responsibilities
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Task 1: (b) There are certain performance objectives required in the field of
your chosen career - evaluate your own effectiveness against these defined

  • Please review your current capabilities such as communication skill, problem solving skill, work under team and so on,
  • To think strategically, To be accountable, To communicate effectively, To consider obstacles, barriers and To think “outside the box”

  • Please explain how you monitor and evaluate performance objectives. Please use the below mentioned SMART process
Specific – One action verb
Measurable – It results in somethingtangible
Acceptable – People are committed to it
Realistic – It’s ethically feasible and resources are available and trained
Time bound – Describes when it will be accomplished

Task 1: (c) You have found that there are areas for improvement with regards
to the responsibilities and the past highlight and discuss what these recommendations are.

  • Please explain uses of performance appraisals eg 360 degree evaluation (360 degree (360 feedback, is a performance appraisal method that gathers feedback on an individual from a number of sources), salary levels and bonus payments,
  • promotion strengths and minimise weaknesses,
  • training needs
  • Rating responsibilities
  • Rating responsibilitieseg ranking, paired comparison, checklist, management by objectives
Task 1: (d) Your Practice Educator has asked you to write a report based on a review as to how motivational techniques can be used to improve quality of performance.
  • Motivation and performance: application and appraisal of motivational theories and techniques, rewards and incentives, manager’s role
  • Self-motivational factors such as Focus on what you really enjoy doing, Make a list of things you’d like to improve on and how you’re going to do it, Review all the successes you’ve enjoyed in every area of your life, Start an exercise program, Contact a positive friend and have a chat, Read inspiring books that will help heal your mind and improve your attitude
  • Please explain Abraham Maslow’s Need Hierarchy theory as a motivational theory

Please explain the following motivational techniques
  • Creative a Positive Work Environment
  • Set Goals
  • Provide Incentives
  • Recognize Achievements
  • Share Profits
  • Solicit Employee Input
  • Provide Professional Enrichment

Task 2:(a) Your Practice Educator has asked you to write a report on how one
can develop solutions to work – based problems.

  • Problem solving: problem analysis; researching changes in the workplace; generating solutions; choosing a solution
  • Please explain Interpersonal skills such as personal effectiveness; working with others; use of initiative; negotiating skills; assertiveness skills; social skills
  • You need to be able to:
  1. Identify the problem
  2. Define the problem
  3. Examine the options
  4. Act on a plan
  5. Look at the consequences

  1. Problems can also be opportunities: they allow you to see things differently and to do things in a different way: perhaps to make a fresh start.
  2. Evaluate information or situations
  3. Break them down into their key components
  4. Consider various ways of approaching and resolving them
  5. Decide on the most appropriate of these ways

Task 2: (b) The nature of the healthcare environment that you will be working in
requires the use of a variety of styles of communication which are appropriate in
manner and adaptable at different levels. Illustrate with examples how you would
adapt to different communication needs within the health and social care environment.

Effective communication:
  • verbal and non-verbal
  • awareness and use of body language
  • openness and responsiveness
  • formal and informal feedback to and from colleagues
  • ICT as an effective communication medium
  • team meeting

Please explain a scenario, which would be suitable for any of above mentioned communication strategies.

Task 2: (c) Within your chosen work environment there are a lot of objectives
that need to be met. Identify how you would use effective time-management
strategies in order to achieve these.

Time management:
  • prioritising workload;
  • setting work objectives
  • making and keeping appointments
  • working steadily rather than erratically
  • time for learning
  • reliable estimate of task time

Please see an example from the University of Kent

Source from http://www.kent.ac.uk/careers/sk/time.htm

Task 3: (a) Explain the roles people play in a team and how they can work
together to achieve shared goals.

Please explain Belbin’s team roles
Source from http://www.belbin.com/

Teams and team building:
  • selecting team members egspecialist roles
  • skill and style/approach mixes
  • identification of team/work group roles
  • stages in team development eg team building, identity, loyalty, commitment to shared beliefs, team health evaluation
  • action planning
  • monitoring and feedback
  • exchanging constructive feedback
  • coaching skills and ethics

Effective leadership skills eg settingdirection, setting standards, motivating, innovative, responsive, effective communicator, reliable, consistent
Based on health care- an effective leadership model recommends
  • Provide and justify a clear sense of purpose and contribution
  • Motivate teams and individuals to work effectively
  • Focus on improving system performance

Task 3: (b) Analyse team dynamics that you may find on a hospital ward.

Please select a particular ward in the hospital eg; children ward, dementia ward, surgical ward…..in the Gold View Hospital
Explain health care professionals involved in the selected ward

Working with them:
  • nature and dynamics of team and group work
  • informal and formal settings
  • purpose of teams and groups eg long-term corporate objectives/strategies
  • problem solving and short-term development projects
  • flexibility/adaptability
  • team player
  • negotiating responsibilities and work arrangements
  • conflict resolution

Task 3: (c) Suggest alternative ways that are available to complete tasks and
achieve team goals within the health and social care setting

Please consider
  • team building
  • identity
  • loyalty
  • commitment to shared beliefs
  • team health evaluation
  • action planning
  • monitoring and feedback
  • exchanging constructive feedback
  • coaching skills
  • ethics
  • effective leadership skills eg setting direction, setting standards, motivating, innovative, responsive, effective communicator, reliable, consistent (Look at Task 3 (a) - Effective Leadership Skill)

Task 4: (a) Evaluate the tools and methods that are available for developing
solutions to problems.

Identify any anticipated problem may arise in the selected WARD in the Gold View Hospital. You may consider from the below table

Consider the following scenarios. Discuss how the team might deal with them.
Scenario 1
A member of the team is involved in an accident that causes him/her to be off sick for several months. How would the team react initially and how would they handle it as the months went by?

Scenario 2
Some members of the team think that one of their colleagues is not doing his/her fair share of the work. How would/should this be handled by the team?

Scenario 3
Several members of the team have family commitments that are taken into account when the duty roster is workedout. A member of staff without such commitments feels that he/she always has to do the unpopular shifts and is
starting to resent this. How might this come to light and how would/should this be handled by the team?

Scenario 4
During hectic work periods, one member of the team regularly loses his/her temper and shouts at a colleague. How would/should the team handle this?

Scenario 5
A new member joins the team. He/she has a different cultural background from everyone already in the team, for example, different race, language, religion or country of origin. How would the team treat this person?

Specification of the problem: definition of the problem; analysis and clarification
Identification of possible outcomes: identification and assessment of various alternative outcomes

Task 4: (b) Identify a particular problem that could arise in Gold View Hospital
and develop an appropriate strategy and write a report on how you would
personally resolve this particular problem.

Please explain how you personally resolve the identified problem in Task 4 (a).
Tools and methods: problem-solving methods and tools;tracking progress and results
Plan and implement: sources of information; solution methodologies; selection and implementation of the best corrective action eg timescale, stages, resources, critical path analysis

Task 4: (c ) Evaluate the potential impact on the business of Gold View Hospital
on the implementation of the strategy.
Evaluation: evaluation of whether the problem was solved or not; measurement of solution against specification and desired outcomes; sustainability
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