Unit 28 Work-based Experience

Unit 28:
Work-based Experience

Unit code:

QCF level:

Credit value:


This unit aims to enable learners to experience the scope and depth of learning which may take place in a work-based context by planning, monitoring and evaluating the work experience.

Unit abstract

A significant amount of learning can be achieved through carrying out practical activities in a workplace. Learning may be enhanced by taking a more formal approach to work-based activities

– by planning and carrying out the activities and reflecting on the benefits of the activities for the business and learner.

Learners will have the opportunity, supported by their supervisors, to negotiate and perform activities which will allow them to meet the assessment criteria for this unit. They will recognise the scope of their achievement by recording evidence from carrying out the activities. They will also gain maximum benefit by reflecting on and evaluating the work they undertake.

This unit is designed to allow flexibility of study for part-time and full-time learners. Please note that this unit cannot be taken alongside Unit 23: Employability Skills.

Learning outcomes

On successful completion of this unit a learner will:

1       Be able to negotiate industry experience

2     Understand the specific requirements of the placement

3       Be able to undertake work experience as identified

4       Be able to monitor and evaluate own performance and learning.

BH023333 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care –

Issue 1 – May 2010 © Edexcel Limited 2010


Unit content

1      Be able to negotiate industry experience

Suitable organisation and location: types of establishments for placement eg existing work environment, different department within current employer’s business

Negotiation: constructing a curriculum vitae; methods of contacting organisations; methods of undertaking negotiations

Nature of duties: type of undertaking eg routine duties and tasks, project work, case-study investigation, development of new procedures/protocol, research based study applied to theoretical learning

Supervisors: roles and responsibilities of academic and industrial mentors

Expectations of learning: aims eg proficiency in new tasks and procedures, time-management and problem-solving skills, reflection, discussion of progress with others, teamwork

Business constraints: consideration of possible limitations, eg need to be fully trained, adherence to quality systems, health and safety considerations, supervision time, workload, customer satisfaction, limited staffing, cost of materials

2      Understand the specific requirements of the placement

Tasks: details of activities eg specific hourly, daily, weekly routine and non-routine tasks; breakdown of a project into stages; new procedures/protocol

Prioritise: reasons for rationalisation of the order of tasks; methods of prioritising work

Plan for the work experience: methods used to develop detailed plan with schedule of tasks, proposed dates for reviews, expected input from supervisors, multicultural awareness; experiential learning benefits and limitations

Benefits to organisation and learner: advantages to business eg meeting performance indicators, allowing more routine tasks to be carried out, allowing procedures/techniques to be developed, increasing responsiveness, identifying cost saving measures; advantages to learner eg understanding how a business operates, understanding importance of teamwork, learning new techniques, development of problem-solving and time-management skills

3      Be able to undertake work experience as identified

Carry out the planned activities: realisation eg carrying out tasks and project work according to relevant legislation, training and codes of practice; developing new procedures or protocol; evaluating roles in the light of changing context of changing social, economic and political factors

Record activities in the appropriate manner: systematic and appropriate recording of relevant activities, eg logbook, diary, portfolio, spreadsheets, databases; compliance with confidentiality and data protection policies; list of resources

Revise the initial plan as required: methods used to review activities at the appropriate time to see if they meet requirements, make alterations as needed

BH023333 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care

– Issue 1 – May 2010 © Edexcel Limited 2010


4      Be able to monitor and evaluate own performance and learning

Evaluation of the quality of the work undertaken: meeting industry standards and evaluating own performance against original proposal; comments/testimony from supervisors

Account of learning during the work experience: reflective writing; details of experience gained eg new procedures, interpersonal skills, time management, problem solving, teamwork; details of evidence eg portfolio of evidence, case study, scientific report, management report

Recommendations on how the learning experience could have been enhanced: alternative ideas eg different location, different brief, different time period, more/less support, better time management, better preparation

BH023333 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care –

Issue 1 – May 2010 © Edexcel Limited 2010


Learning outcomes and assessment criteria

Learning outcomes
Assessment criteria for pass

On successful completion of
The learner can:

this unit a learner will:

LO1 Be able to negotiate industry

research and evaluate suitable organisations that could


provide industry experience

negotiate with work and academic supervisors a

proposal for the work experience

recognise the business constraints on the work

experience offered

LO2 Understand the specific

agree and prioritise the tasks and responsibilities

requirements of the

involved in the work experience


produce a plan for the work experience

analyse the benefits of the proposed activities to the

business and the learner

LO3 Be able to undertake work

fulfil specified requirements of placement conforming to

experience as identified

all related codes of practice

produce systematic records of work undertaken

revise the initial plan as required

make suggestions for improvement and review these

with appropriate supervisor

LO4 Be able to monitor and

monitor progress against original proposal

evaluate own performance

evaluate the quality of own performance

and learning.

analyse the learning which has taken place during the

work experience using suitable reflections

make recommendations on how the experience could

have been enhanced.

BH023333 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care

– Issue 1 – May 2010 © Edexcel Limited 2010




This unit has possible links with all units in the programme, especially:

       Unit 4: Personal and Professional Development in Health and Social Care

       Unit 23: Employability Skills.

This unit has links to the National Occupational Standards (NOS) in Management and Leadership.

This unit also has links with the NOS in Health and Social Care. See Annexe B for mapping.

This unit also has links with the NOS in Leadership and Management for Care Services. See Annexe C for mapping.

Essential requirements

Given the work-based nature of this unit, the majority of resources will be those available to the learner in the health and social care workplace. The work will normally be planned to be achievable within the resource constraints of the employer. Therefore, knowledge of organisational structures and daily routines and expectations is essential. Learners should also have access to a wide range of research facilities including careers library and/or careers services.

Learners should remain in touch with tutors during the work-experience email is often the best way but some colleges may have access to a virtual learning environment where learners can share information and experiences with each other and the tutor.

Employer engagement and vocational contexts

The nature of the work-based experience can be tailored to suit the career aspirations of the learner or their current work experience, and will differ depending on the locality of health and social care services. The following websites could provide relevant information for engaging with employers: