Unit 25 Influences on Health and Social Care Organisations



Unit 25:
Influences on Health and Social


Care Organisations

Unit code:
L/601/1662

QCF level:
4


Credit value:
15






Aim

This unit aims to develop understanding of how the external environment, organisational structure and function impact on health and social care service delivery and the role that leadership plays in service provision.

Unit abstract

This unit covers the theoretical concepts used to explain how organisations function and investigates the role of leadership within organisations. Current thinking in management theory will be discussed with particular reference to health and social care organisations. Learners will be encouraged to apply theoretical concepts to organisations with which they are familiar and to analyse the leadership roles within these organisations. The relationship between individual and organisational effectiveness and their impact on health and social care services will also be discussed from the perspective of care workers and those who use services.

Learners will be encouraged to explore the influences that the external environment has on service delivery and organisational effectiveness, using a range of business theories and analysing how these theories apply to health and care services.

Learning outcomes

On successful completion of this unit a learner will:

1       Understand the relationship between the external environment and health and social care organisations

2       Understand the impact of organisational structure and culture on health and social care service delivery

3       Understand the role of leadership in health and social care organisations.
















BH023333 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care –
119

Issue 1 – May 2010 © Edexcel Limited 2010





UNIT 25: INFLUENCES ON HEALTH AND SOCIAL CARE ORGANISATIONS





Unit content



1      Understand the relationship between the external environment and health and social care organisations

External environmental factors: public and media concerns; legal framework; political issues; resource and funding issues; demography; commercial pressures; external stakeholders eg Care Quality Commission, Department of Health, Supporting People, local government

Potential impact: on people eg users of services, workers, others; roles and responsibilities; accountabilities; functions and services; organisational restructuring

Responding to external stakeholder needs: approaches eg inspection, keeping records and statistics, conformance, accountability

2      Understand the impact of organisational structure and culture on health and social care service delivery

Types of organisations: public, private, not-for-profit; formal/informal; function differences eg service-based, product-based, multi-functional

Individual behaviour theory: personality, motivation theories eg Maslow, Herzberg, McClelland, Vroom; job design; stress; conflict

Group behaviour theory: group formation; socialisation; roles; ambiguity; compliance; conformity; group think; team building eg Belbin, Janis, Asch, Milgram

Organisational structures: functional; geographical; matrix; centralisation versus decentralisation; tall versus flat

Organisational culture: power cultures; role cultures; task cultures; person cultures; cultural norms; how cultures develop

3      Understand the role of leadership in health and social care organisations

Concept of leadership: vision; values; management style (participative, consultative); personal authority and self-confidence; transformational leadership; authority and power

Organisational effectiveness: best use of scarce resources; achievement of organisational objectives; successfully meeting needs of those who use services; meeting the needs of staff





















120
BH023333 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care

– Issue 1 – May 2010 © Edexcel Limited 2010





UNIT 25: INFLUENCES ON HEALTH AND SOCIAL CARE ORGANISATIONS





Learning outcomes and assessment criteria


Learning outcomes
Assessment criteria for pass


On successful completion of
The learner can:


this unit a learner will:










LO1 Understand the relationship

1.1
analyse the impact of external environmental factors on


between the external


health and social care organisations


environment and health and

1.2
evaluate the ways in which organisations respond to the


social care organisations





impact of external factors, including those of external










stakeholders








LO2 Understand the impact of

2.1
compare and contrast different types of organisational


organisational structure and


structures in health and social care


culture on health and social

2.2
analyse the concept of organisational culture in health


care service delivery





and social care services









2.3
analyse theories relating to the behaviour of individuals





and groups in health and social care organisations




2.4
explain how the organisational structure and culture of a





health and care organisation impacts on service delivery







LO3 Understand the role of

3.1
discuss concepts of leadership as related to health and


leadership in health and


social care organisations


social care organisations.

3.2
analyse how leadership can influence the effectiveness









of health and social care organisations




3.3
evaluate the specific leadership contributions in a health





or social care organisation.






































BH023333 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Health and Social Care –
121

Issue 1 – May 2010 © Edexcel Limited 2010





UNIT 25: INFLUENCES ON HEALTH AND SOCIAL CARE ORGANISATIONS





Guidance



Links

This unit has links with, for example:

       Unit 1: Communicating in Health and Social Care Organisations

       Unit 4: Personal and Professional Development in Health and Social Care

       Unit 5: Working in Partnership in Health and Social Care

       Unit 13: Managing Human Resources in Health and Social Care

       Unit 23: Employability Skills

       Unit 26: Facilitating Change in Health and Social Care

       Unit 27: Managing Quality in Health and Social Care.

This unit also has links with the National Occupational Standards in Health and Social Care. See Annexe B for mapping.

This unit also has links with the National Occupational Standards in Leadership and Management for Care Services. See Annexe C for mapping.

Essential requirements

Use of real or fictitious case studies will be essential to ensure that the theoretical learning is applied to understanding how organisations operate, develop and change.

Employer engagement and vocational contexts

Some contact with employers will be required in order for learners to achieve the assessment criteria. It would also be useful for centres to use factual organisational case studies to enhance the vocational nature of the unit.












Assignment help

Comments