Unit 38 Managing People in Engineering

Unit 38:

Managing People in Engineering

Unit code:

QCF level:

Credit value:


This unit will develop learners’ understanding of the methods, processes and procedures used when managing people in engineering.

Unit abstract

The unit will give learners an opportunity to examine the various practices, procedures and constraints that influence the management of people within a work environment. This will require learners to consider and explain the processes and procedures involved in the management of people, such as human resource planning, recruitment, selection and contracting. Learners will also investigate a range of working relationships in engineering settings and the lines of responsibility. Management and development of human resources are also covered with an examination of industrial relations and legislation.

Learning outcomes

On successful completion of this unit a learner will:

1     Understand the processes and procedures involved in people management

2       Understand working relationships within an engineering context

3       Understand methods of managing and developing human resources

4       Understand industrial relations and legislation within an employment relationship.

Unit content

1      Understand the processes and procedures involved in people management

Workforce planning: estimating manpower requirements; the labour market; needs analysis and evaluation; recruitment and selection; training and development; cost implications; general employment environment eg market conditions, labour turnover, demographic issues, skills shortages, use of part-time and older employees

Recruitment and selection: job descriptions; personnel specifications; recruitment sources; advertising; relevant legislation eg equal opportunities, discrimination; interviewing techniques; selection tests eg psychometric, intelligence, personality; employment contract eg full/part-time, seasonal, sub-contracted, consultant, fractional posts, outworking; associated legislation

2      Understand working relationships within an engineering context

Working relationships: teams eg adhoc, organised, long-term, short-term; individuals; peers; hierarchical eg managerial, subordinate

Lines of authority and communication: within the organisation; within the team Roles: operative; craft, supervisory; managerial

Objectives: induction; deployment and monitoring of employees; achieving organisation targets; supporting team members; encouraging individuals; creating a cohesive workforce; managing poor or ineffective performance; managing tensions and conflict

Managing sub-contractors: negotiating targets, deadlines and performance standards; monitoring and assessing performance; operating within constraints; meeting financial targets

3      Understand methods of managing and developing human resources

Employee motivation: theories; methods; employee involvement; motivating individuals/teams

Training: techniques eg induction, on- and off-the-job training, in-house, contracted-out; qualifications framework; current occupational standards; future needs

Reward systems: pay structures eg performance-related pay, incentive schemes, team rewards; employee benefits eg pensions, company share schemes, medical insurance, sickness benefit, promotions

Appraisal and development: schemes; management development; preparing employees for progression; matching organisational needs with employee potential

Benefits of training and development: for the individual eg motivation, pride, job satisfaction, job enrichment, job enlargement, external qualifications; for the organisation eg qualified staff, increase in skilled staff, improved results due to increase in quality, well-motivated staff, flexible staff

4      Understand industrial relations and legislation within an employment relationship

Contractual regulations: the employment contract; pay; hours; conditions; the right to trade union membership

Employment practices: disciplinary and grievance procedures eg employment tribunal systems, appeals, arbitration procedures; the role of trade unions; collective bargaining; the role of ACAS (Advisory, Conciliation and Arbitration Service); codes of practice; poaching staff

Termination of employment: types of dismissal eg unfair and constructive, redundancy, job restructuring; resignation; retirement

Employment legislation: UK and EU employment eg Sex Discrimination Act 1975, Race Relations Act 1976, Rehabilitation of Offenders Act 1974, Equal Pay Act 1970, implications of the working time regulation, Transfer of Undertakings (Protection of Employment) 2006, Employment Act 2002, legislation relating to harassment; disciplinary/grievance interviews; first aid requirements; disabled provisions; maternity/paternity issues; flexible employment practices eg job share, working from home

Learning outcomes and assessment criteria

Learning outcomes
Assessment criteria for pass

On successful completion of
The learner can:

this unit a learner will:

LO1 Understand the processes

explain how workforce planning is used to assess

and procedures involved in

staffing requirements

people management

analyse how the general employment environment

affects effective workforce recruitment and selection

outline the processes and procedures carried out when

recruiting and selecting personnel for a given

engineering post

LO2 Understand working

explain different working relationships within an

relationships within an

engineering organisation

engineering context

examine lines of authority within an engineering


discuss roles and responsibilities of employees within an

engineering organisation

review the relevance of objectives of working

relationships within an engineering context

explain how sub-contractors can be managed

LO3 Understand methods of

explain the importance of employee motivation and

managing and developing


human resources

evaluate a range of training techniques which are

employed within an engineering organisation

explain the role of reward systems, appraisal and

development schemes within an engineering


explain the benefits of training and development to the

organisation and the individual

LO4 Understand industrial

describe contractual regulations of employment

relations and legislation

justify the use of employment practices in an

within an employment

engineering organisation


explain the constraints imposed by legislation on

termination of employment

examine and report on the main features of current

employment legislation.



This unit can be linked with Unit 7: Business Management Techniques for Engineers.

Essential requirements

Learners will need access to relevant UK and EU legal and legislative reference material.

Employer engagement and vocational contexts

The delivery of this unit will benefit from centres establishing strong links with employers willing to contribute to the delivery of teaching, work-based placements and/or detailed case study materials.