Get assignment help for this at just $150 in 48 hours timeBTEC HNC Hospitality Management - Level 4

Unit code:                 D/601/0998
Level:                                     5
Credit value:                        15

This unit aims to enable learners to experience the scope and depth of learning which may takeplace in a work-based context by planning, monitoring and evaluating the work experience.


A significant amount of learning can be achieved through carrying out practical activities in aworkplace. Learning may be enhanced by taking a more formal approach to work-based activities– by planning and carrying out the activities and reflecting on the benefits of the activities for thebusiness and learner.

Learners will have the opportunity, supported by their supervisors, to negotiate and performactivities which will allow them to meet the assessment criteria for this unit. They will recognisethe scope of their achievement by recording evidence from carrying out the activities. They willalso gain maximum benefit by reflecting on and evaluating the work they undertake.

This unit is designed to allow flexibility of study for part-time and full-time learners. Please notethat this unit cannot be taken alongside Unit 23: Employability Skills.


On successful completion of this unit a learner will:

1          Be able to negotiate industry experience
2          Understand the specific requirements of the placement
3          Be able to undertake work experience as identified
4          Be able to monitor and evaluate own performance and learning.     


1          Be able to negotiate industry experience
Suitable organisation and location: types of establishments for placement eg existing workenvironment, different department within current employer’s business
Negotiation: constructing a curriculum vitae; methods of contacting organisations; methodsof undertaking negotiations
Nature of duties: type of undertaking eg routine duties and tasks, project work, case-studyinvestigation, development of new procedures/protocol, research based study applied totheoretical learning
Supervisors: roles and responsibilities of academic and industrial mentors
Expectations of learning: aims eg proficiency in new tasks and procedures, timemanagementand problem-solving skills, reflection, discussion of progress with others,teamwork
Business constraints: consideration of possible limitations, eg need to be fully trained,adherence to quality systems, health and safety considerations, supervision time, workload,customer satisfaction, limited staffing, cost of materials

2          Understand the specific requirements of the placement
Tasks: details of activities eg specific hourly, daily, weekly routine and non-routine tasks;breakdown of a project into stages; new procedures/protocol
Prioritise: reasons for rationalisation of the order of tasks; methods of prioritising work
Plan for the work experience: methods used to develop detailed plan with schedule of tasks,proposed dates for reviews, expected input from supervisors, multicultural awareness;experiential learning benefits and limitations
Benefits to organisation and learner: advantages to business eg meeting performanceindicators, allowing more routine tasks to be carried out, allowing procedures/techniques tobe developed, increasing responsiveness, identifying cost saving measures; advantages tolearner eg understanding how a business operates, understanding importance of teamwork,learning new techniques, development of problem-solving and time-management skills

3          Be able to undertake work experience as identified
Carry out the planned activities: realisation eg carrying out tasks and project work accordingto relevant legislation, training and codes of practice; developing new procedures or protocol;evaluating roles in the light of changing context of changing social, economic and politicalfactors
Record activities in the appropriate manner: systematic and appropriate recording of relevantactivities, eg logbook, diary, portfolio, spreadsheets, databases; compliance withconfidentiality and data protection policies; list of resources
Revise the initial plan as required: methods used to review activities at the appropriate time to see if they meet requirements, make alterations as needed

4          Be able to monitor and evaluate own performance and learning
Evaluation of the quality of the work undertaken: meeting industry standards and evaluatingown performance against original proposal; comments/testimony from supervisors
Account of learning during the work experience: reflective writing; details of experiencegained eg new procedures, interpersonal skills, time management, problem solving,teamwork; details of evidence eg portfolio of evidence, case study, scientific report,management report
Recommendations on how the learning experience could have been enhanced: alternativeideas eg different location, different brief, different time period, more/less support, bettertime management, better preparation

learning outcomes and assessment criteria

Learning Outcomes

On successful completion of
this unit a learner will:

Assessment criteria for pass

The learner can:
LO1    Be able to negotiate industryexperience
1.1 research and evaluate suitable organisations that couldprovide industry experience
1.2 negotiate with work and academic supervisors aproposal for the work experience
1.3 recognise the business constraints on the workexperience offered
LO2    Understand the specificrequirements of theplacement
2.1 agree and prioritise the tasks and responsibilitiesinvolved in the work experience
2.2 produce a plan for the work experience
2.3 analyse the benefits of the proposed activities to thebusiness and the learner
LO3    Be able to undertake  workexperience as identified
3.1 fulfil specified requirements of placement conforming toall related codes of practice
3.2 produce systematic records of work undertaken
3.3 revise the initial plan as required
3.4 make suggestions for improvement and review thesewith appropriate supervisor
LO4 Be able to monitor andevaluate own  performanceand learning
4.1 monitor progress against original proposal
4.2 evaluate the quality of own performance
4.3 analyse the learning which has taken place during thework experience using suitable reflections
4.4 make recommendations on how the experience couldhave been enhanced.

Essential requirements

Given the work-based nature of this unit, the majority of resources will be those available to thelearner in the health and social care workplace. The work will normally be planned to beachievable within the resource constraints of the employer. Therefore, knowledge oforganisational structures and daily routines and expectations is essential. Learners should alsohave access to a wide range of research facilities including careers library and/or careersservices.

Learners should remain in touch with tutors during the work-experience – email is often the bestway but some colleges may have access to a virtual learning environment where learners canshare information and experiences with each other and the tutor.

The nature of the work-based experience can be tailored to suit the career aspirations of thelearner or their current work experience, and will differ depending on the locality of health andsocial care services.

The following websites could provide relevant information for engaging withemployers:                                   Care Council for Wales                                             Northern Ireland Social Care Council                                           Social Care Institute for Excellence                            Skills for Care                       Society pages of The Guardian