Unit 22 Human resource management
Table of Contents
P1.2- Compare the differences between storey’s definitions of HRM, Personnel and IR practices, by reflecting the HRM practices at Harrods and choose similar organizations which have adopted Personnel or IR practices…………………………………….5
P1.3- Assess the implications for line managers and employees of developing a strategic approach to HRM at Harrods 6
P2.1- Explain how a model of flexibility might be applied in practice. Relate this to the Harrods and reflect your argument with examples ……7
P 2.3 – Argue by assessing the use of flexible working practices from both the employee and the employer perspective of Harrods 9
P2.4 – Discuss the impact that changes in the labor market have had on flexible working practices at Harrods 11
P3.2 – Discuss the practical implications of equal opportunities legislation practiced in Harrods 12
P3.3 Compare the approaches adapted by Harrods to managing equal opportunities and managing diversity. 13
P.4.1 Research, Compare and comment on different methods of performance management adopted by Harrods 15
P4.3 Discuss the implications of health and safety legislation on human resources practices with special reference to Harrods. 16
P4.4 Evaluate the impact of one topical issue on human resources practices reflected in the case study and additional research of Harrods………………………………17
LO 1 Understand the different perspectives of human resource management
There are five different perspectives to human resource management which are as under:
- Normative approach: Normative approach base itself on Hard HRM and soft HRM concepts through which HRM strategies are applied.
- Critical approach: Critical approach to human resource management is against the normative approach and contradicts the theory proposed in normative approach.
- Behavioural approach: Behavioural approach to human resource management focuses on employee attitude and behaviour to suit strategies so that desired performance can be attained (Merkle, 2007).
- System approach: System approach to human resource management advocates for competencies management, behaviour management and setting up mechanism for technology.
- Agency of transaction cost: Human resource department of the organization need to adopt an approach which can minimize transaction cost for the organization.
P1.1- Explain how the Guests model of HRM is adopted at Harrods.
Guest model of HRM followed at Harrods have six major parameters which are given as below:
- HRM strategy: HRM strategy adopted at Harrods is to make higher employee engagement as this would ensure the organizational success. Harrods have focus on enhancing employee engagement as organization understands that an engaged employee can perform much better in comparison to other employees.