Organisations and behaviour

Case 1 (LO1)
·         Discuss the similarities between different organisational structures and the differencesbetween them. (Comparing and contrasting organisational structures).
·         Discuss the similarities between different organisational cultures and the differencesbetween them. (Comparing and contrasting organisational cultures).
·         Give examples, wherever necessary, to clarify your answers.
-          Demonstrate your understanding as to why it is necessary that the structure of an organisation and its culture should complement eachother.
-          Do you thinkthat culture, structure, work practices and roles of employees etc. have an impact on organisational performance?

-          Discuss the factors such as personality, values, perception, structure, and culture, expectations, formal/informal and centralised/decentralised organisational characteristics etc. were influencing management and employee behaviour in the organisation.

Case 2 (LO 2)

-          Address different types of leadership styles- autocratic, democratic, laissez-faire, transformational, transactional etc.
-          How do different styles affect employee commitment, participation, performance and organisational productivity?


-          Discuss the different management theories/approaches – scientific management, human relations, administrative, in particular.
-          Which of the above apply to the given case and why?


-          Compare and contrast the Japanese and the western approaches to management – similarities and differences between them.
-          Taking the given case as an example, examine the superior featuresof Japanese style of management(for example, organisational culture) and how it affected productivity.


-          Explain why ‘change’ is essential for organisations.
-          Discuss the critical role that motivation plays in overcoming challenges of change.
-          Demonstratehow different leadership styles may affect motivation positively or negatively during change periods.


-          Explain McGregor and Herzberg theories, and
-          Discuss how they can be applied in the Benefit Agency.

-          Emphasise that managers would need to understand employee motivations because   individuals had different demands and expectations from the organisation.
-          Taking the present case as an example, identify the situations which affected individuals’ motivations in different ways.

-          Discuss the characteristics and types of groups (group size, social loafing, groupthink etc.for example). Refer to Tuckman’s model of group dynamics and the changing behavioural aspects of group members as they progress from one stage to another.
-          Explain how teams differed from groups – all teams are groups but all groups are not teams.

-          Refer to ‘team effectiveness model’ taking account of team context, composition, work design, processes, etc.
-          Taking Zico Computers as an example, identify the factorsthat promoted or hindered team work.

-          Discuss the role of technology in organisational development. Virtual teams – the benefits they bring in to satisfy customer demands and expectations and the challenges they face as alternatives to traditional organisational forms.
-          In the present case, examine how technology affects team functioning. Do you visualise that a virtual team is taking shape?Segmentation